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📬 Law 14/2013 · procedure

A requerimiento from the UGE: 10 days to answer

A requerimiento is the UGE asking you to fix your application or send more documents. You have 10 working days to answer, counted from the day after the notification, with holidays taken from Madrid’s calendar. While you answer, the clock on your decision can stop.

A requerimiento at a glance

Time to answer
10 working days Article 68.1, Law 39/2015
When the count starts
The day after notification Weekends and holidays do not count
Unopened e-notification
Counts as served after 10 calendar days Article 43.2, Law 39/2015
Extension
Up to 5 more working days, asked for in time Article 68.2, Law 39/2015
UGE deadlines 2026: 20 working days to decide by law and about 8 weeks in practice, positive silence except for entrepreneurs, 10 working days plus 5 to answer a requerimiento, and 10 calendar days before an unopened e-notification counts as served
Open larger The UGE’s processing, requerimiento and e-notification deadlines under Laws 14/2013 and 39/2015, counted on Madrid city’s 2026 calendar. Decision, requerimiento and e-notification Decision: 20 working days by law; about 8 weeks in practice (September 2026). Positive silence: no decision in time counts as granted, except for entrepreneurs. Requerimiento: 10 working days to answer, +5 on request under art. 68.2. E-notification: unopened for 10 calendar days, it counts as served. Weekends never count. We count UGE deadlines on the city of Madrid’s calendar.

What a requerimiento is

Most often the UGE asks you to fix or complete the application itself. Sometimes it asks for another step in the file. The period is the same; what happens if you miss it is not.

  • Fix or complete the application

    The most common case. The UGE gives you 10 working days to send the missing documents or correct the error, and warns that without an answer the application will be treated as withdrawn. This is article 68.1 of Law 39/2015.

  • Another step in the file

    Sometimes the UGE asks for something else, such as an explanation of a document you already filed. That also has 10 days unless the request sets another period.

  • Which one you have

    The requerimiento itself names the article, the period and exactly what to send. The period runs from the notification, not from the date on the document.

Where the requerimiento arrives, and the other 10 days

The UGE handles these files electronically, so a requerimiento arrives online, not by post. Before your 10 days to answer start, another period can run: 10 days to open the notification.

  • Check the UGE electronic office

    The requerimiento arrives in your account in the UGE electronic office, under Ver Notificaciones — the same office where you will file the answer. Something may occasionally show up in DEHú too, but don’t rely on it.

  • Served the moment you open it

    The requerimiento counts as served when you open it. Open it on day 4, and day 4 is the service date.

  • 10 calendar days, then it counts as served

    If you do not open the notification within 10 calendar days, it counts as served and your 10 days to answer begin. Article 43.2 of Law 39/2015 says días naturales outright, so weekends and holidays buy you nothing here.

  • The e-mail may not arrive

    You may get an e-mail alert about a new notification, but these e-mails sometimes do not arrive. That matters, because an unopened notification still counts as served after 10 calendar days. Open Ver Notificaciones in the UGE electronic office yourself every few days.

2 periods of 10 days — do not mix them up

10 calendar days before an unopened notification counts as served. 10 working days to answer it once it has been. Same number, different calendars — and treating them as one period is how a workable window becomes a missed one.

How the 10 days are counted

Only working days count, and the count starts the day after the notification. We take holidays from Madrid’s calendar.

  1. Working days only

    Saturdays, Sundays and public holidays do not count (article 30.2 of Law 39/2015).

  2. The count starts the next day

    The day you open the notification is day 0. Day 1 is the next working day.

  3. A last day on a holiday moves forward

    If the last day of the period is a non-working day, the deadline moves to the next working day.

  4. Holidays: Madrid’s calendar

    The UGE sits in Madrid, so we count the non-working days of the city of Madrid: national holidays, those of the Comunidad de Madrid and the city’s 2 local ones. The official 2026 calendar of non-working days was published under article 30.7 of Law 39/2015. The law also treats a holiday where you live as non-working, but that can only push a deadline later, so counting on Madrid’s calendar never makes you late. The 2026 dates are below.

    Calendar of non-working days, 2026 — Resolución of 18 November 2025 (BOE)
  5. Up to 5 more working days on request

    If the documents are particularly hard to get, the period can be extended by up to 5 more working days, at your request or on the UGE’s own initiative (article 68.2 of Law 39/2015). Ask before the original 10 days run out: after that there is nothing left to extend.

    Article 68.2 of Law 39/2015 (BOE)

What that comes to on a calendar

Served on Monday 4 May 2026: day 1 is Tuesday 5 May. With no holidays in the stretch, day 10 would be Monday 18 May — but Friday 15 May is San Isidro, a Madrid city holiday, so the deadline is Tuesday 19 May. The whole difference is 1 day, and it decides whether an answer arrives in time, so read it off a calendar rather than estimating.

Madrid’s 2026 non-working weekdays

National, Comunidad de Madrid and Madrid city holidays that fall on a weekday in 2026. Each one moves a UGE deadline by a day.

New Year’s Day
Epiphany
Maundy Thursday
Good Friday
Labour Day
San Isidro — Madrid city
National Day of Spain
All Saints’ Day, moved from Sunday
La Almudena — Madrid city
Constitution Day, moved from Sunday
Immaculate Conception
Christmas Day

2 more holidays fall on a Saturday in 2026 and change nothing: 2 May, the Comunidad de Madrid’s day, and 15 August, the Assumption.

Ayuntamiento de Madrid — official 2026 calendar of working, non-working and public holidays

If the period passes without an answer

The file does not close by itself on the day the period ends. You still have options.

  • It takes a separate decision

    The application is treated as withdrawn only through a separate UGE decision, which has to state the reason, the facts and the rules applied.

  • A late answer can still count

    Where the request was for another step in the file, anything you file before you are notified of the decision on the missed deadline, or on that same day, is still accepted.

  • The decision can be appealed

    A decision can be appealed with a recurso de alzada within 1 month. It works, but it is slower and less predictable than answering in time. How to count the month: appeal deadlines after a UGE refusal.

  • Your current status holds

    While the file is open, having filed extends your lawful stay in Spain. A requerimiento does not change that.

What a requerimiento does to the wait for a decision

While you answer a requerimiento, the UGE can suspend the 20 working days it has to decide: from the notification until your answer, or for the whole period of the request if no answer comes. It is not automatic, and you are told when it happens. So after a requerimiento the decision date — and the date positive silence would apply — can no longer be worked out from the filing date alone.

Both halves of that calculation have their own pages: the 20 working days · the silencio positivo request

How to answer: one complete submission

The answer goes back into the same file, through the same electronic procedure as the application, and it reads better as one complete reply than as several partial ones.

  1. The same electronic channel, the same file

    You (or we, as your representative) file the answer yourself in the Ministry’s electronic office for Law 14/2013: choose Alta de solicitudes, subsanaciones, aportaciones documentales, identify yourself and use Subsanación, quoting the registration number on your acknowledgement. A fresh application is not an answer to a requerimiento. The screens are walked through on our silencio positivo page.

  2. One answer per applicant

    The main applicant and each family member usually have their own filings and their own registration numbers, and a requerimiento is issued against one specific file.

  3. Answer every point that was asked

    Including the ones where your position is that what you already filed is enough: say so and say why, rather than passing over them in silence. A point left unanswered reads as a point not answered.

  4. Explain what you are filing

    The UGE’s own documentation sheet advises attaching a short written explanation of the documents supplied, particularly where they do not match exactly what was asked for, so the file is easier to process. Few administrations invite that, and the invitation applies at least as well to a subsanación as to the original application.

  5. Send documents, not applications for documents

    The sheet says this outright about the certificate of applicable legislation — a mere application for it is not accepted — and the same logic runs through the rest of the file. Where something genuinely cannot arrive in time, ask for the article 68.2 extension — up to 5 more working days, requested inside the original window — rather than filing something thin.

  6. Keep the acknowledgement

    The electronic acknowledgement records the date and time of the filing. That is what you have if the timeliness of the answer is ever in question.

What UGE requerimientos usually ask for

Law 14/2013 sets no general list of the documents that must go with an application — the ministry says so itself. The requirements can be proved by any lawful evidence, and the UGE’s own sheets are offered a modo orientativo, as guidance. Each sheet ends with a reservation: further documents may be required at any time if what was filed is not enough. That is where a requerimiento comes from. It is usually about form, not substance: the evidence exists, but not in the shape the sheet describes.

What outranks any general category is the wording of your own requerimiento and the sheet for your own filing. The sheets themselves reserve the right to ask for more, so read what follows as orientation rather than as a list to tick off. The groups below are kept apart on purpose: teleworker, entrepreneur and family files are asked about different things, and one merged list would describe none of them.

For every permit

General documentation, on the UGE’s orientative-documentation page

  • Legalisation, apostille and translation

    Foreign public documents have to be legalised or apostilled — unless an EU rule or a bilateral agreement exempts them — and documents not in Spanish translated by a sworn translator authorised by the Spanish foreign ministry. Nothing about the substance changes here, only the form — which is exactly why it is cheaper to settle before filing than after. A bank statement is a private document, so it is not apostilled — see bank statements for a Spanish application. One recurring gap is an apostille that has itself been left untranslated.

  • Criminal record

    Certificates from each country of residence over the 2 years before filing, plus a responsible declaration (declaración responsable) of no criminal record covering the countries of residence over the last 5 years. The 2 periods are different on purpose, and mixing them up is an easy way to file the wrong thing.

  • Identity, forms and the fee

    A legible copy of the complete passport — every page — the signed application form, the power of attorney for anyone filing on the applicant’s behalf, and proof that the fee was paid, with a separate payment receipt where the form itself does not show it.

Digital Nomad residency permit

The UGE’s documentation sheet for the main applicant

  • The foreign company is genuinely trading

    The sheet asks for an official commercial-registry certificate, or the equivalent in the country of origin, evidencing at least 1 year of real and continuous activity. Where the applicant owns or effectively controls that company, it asks for more on top: proof of that ownership or control, the last corporate tax return, evidence of investment in productive assets, and a social-security report on the company’s employment history.

  • The contract and the employer’s letter

    A labour or professional contract with the company outside Spain covering at least the 3 months before filing, plus a letter from that company authorising the work to be done from Spain. The letter sets out the role profile, the main functions, an express statement that the work can be performed by telematic means, the salary in euros, and the remaining conditions of the remote work. In practice the express telework statement and the euro figure are what go missing, and reissuing the letter usually reads better than appending a note to the old one. What each document must show is in the Digital Nomad guide, documents section.

  • Employment evidence used for a professional relationship

    The sheet says directly that evidence of a prior employment relationship does not serve to establish a professional one, or the other way round. It surfaces most often where someone invoices through their own company but assembles an employee-shaped pack. What usually resolves it: matching the evidence to the relationship declared on the form. Which documents prove self-employment is covered in self-employment proof for the Digital Nomad permit.

  • Whether the role can really be done remotely

    The UGE’s FAQ says it may ask for further information about the company’s size, activity and structure in order to decide whether the functions of the post can genuinely be performed exclusively through telematic means. This is a judgement about the role, not a missing document, which makes it one of the harder requests to answer well.

  • Qualification or experience

    A degree related to the post, or, failing that, evidence of at least 3 years in analogous functions. For a regulated profession the sheet asks for homologation to the corresponding Spanish qualification, or a notarised responsible declaration that the profession will not be exercised in Spain.

  • Income evidence that matches the bank certificate

    Payslips or invoices for the 3 months before filing, and a bank certificate in the applicant’s own name, stamped and signed by the bank, covering the same 3 months and matching those payslips or invoices. A self-downloaded statement with several hundred unlabelled lines answers none of that. Where earned income falls short of the threshold, the sheet asks for bank certificates evidencing savings that cover the difference for the whole period of the permit. What usually resolves it: the bank-issued certificate, the payslips or invoices for the same months, and a short table pairing each invoice with the credit that paid it. The form questions — signature, stamp, notarisation — are in bank statements for a Spanish application.

  • Health insurance

    Public or private insurance from an insurer authorised to operate in Spain, giving cover comparable to the Spanish national health system. The sheet is explicit about what does not count: travel policies, reimbursement-only policies, and policies with co-payments (copago) or waiting periods (carencia). Which policies pass is in the Digital Nomad guide, documents section.

  • Social security stated but not evidenced

    It depends on the type of work. An employee goes into the general scheme (Régimen General), which needs the foreign employer registered with Spanish social security as a non-resident entity without establishments in Spain, plus a commitment to register the worker. A self-employed person goes into the self-employed scheme (RETA), always: the FAQ says keeping home-country cover under a bilateral agreement is not available on that side. Where an employee does keep cover at home, the certificate of applicable legislation must already be issued and say expressly that it covers remote work from Spain; the sheet states that a mere application for that certificate is not accepted. How this question comes back at renewal is in the Digital Nomad renewal guide.

Startup residency permit (the startup visa)

The Emprendedores sheet on the UGE’s orientative-documentation page, and article 70 of Law 14/2013 for the ENISA report

  • Confirmation that the ENISA questionnaire was completed

    Under article 70.1 the UGE itself asks ENISA for a mandatory report on the project, and ENISA assesses the business plan through its own online questionnaire. A frequent request is simply confirmation that you completed that form: without it the report cannot be written. The UGE does not put questions about the plan itself — innovation, partners, financing — that is ENISA’s work.

  • Bank statement

    A bank certificate or statement in the applicant’s name showing the required funds, stamped and signed by the bank. The form questions are the same as for the Digital Nomad residency permit: see bank statements for a Spanish application.

  • Health insurance

    Public or private insurance from an insurer authorised in Spain, without co-payments (copago) or waiting periods (carencia). Travel policies and reimbursement-only policies are not accepted.

  • Proof of entry into Spain

    For an application filed from inside Spain, evidence of lawful entry and stay: the passport entry stamp or travel ticket and, where you hold one, the current visa or permit. The full document set is in the Startup residency permit guide.

Family members

The family members’ documentation sheet. The UGE publishes a separate checklist for family members, and a requerimiento names whose file it concerns — the holder’s or a family member’s. Family files draw requests as often as the holder’s.

  • Proof of entry into Spain

    Family members filing from inside Spain get the same request as the holder: evidence of lawful entry and stay for each of them — the passport entry stamp or travel ticket and the current visa or permit.

  • Sufficient funds, shown through the holder

    In family files the sufficient means are established through the holder rather than separately for each member, and they are set against the SMI: 200% of the monthly SMI for the holder, a further 75% for the first family member joining, and a further 25% for each additional one. The bank certificate has to cover the whole sum. The 2026 arithmetic is in family income thresholds for 2026.

  • Marriage or partnership evidence

    A marriage, registered-partnership or birth certificate issued abroad, with a sworn translation, and for an unregistered partner evidence of the relationship: cohabitation registration, a shared address, a joint history. The apostille does not always apply: the bilateral agreement between Spain and Russia exempts civil-registry certificates, and EU Regulation 2016/1191 waives it between member states. These requests are frequent and slow to close, because the document has to travel from another country.

Questions about requerimientos

Show us the requerimiento

We read what it asks for, work out the date the period ends, and put the answer together with you. This is consultancy support, not legal services.

Legal basis and official sources

  • The 10 days to answer and the effect of missing them: article 68.1 of Law 39/2015; the extension of up to 5 days: article 68.2.
  • Other steps in the file, and accepting an answer filed before the lapse is notified: article 73 of Law 39/2015.
  • How periods are counted — working days, the next-day start, the move to the next working day and the holiday calendar: article 30 of Law 39/2015.
  • Electronic notifications and the 10 calendar days: articles 41 and 43 of Law 39/2015.
  • Suspending the period to decide: article 22.1 of Law 39/2015.
  • Withdrawal by a separate decision: article 21; the appeal (recurso de alzada): articles 121 and 122 of Law 39/2015.
  • Your status held until the decision: article 76.1 of Law 14/2013.

This page describes the procedure the statute lays down and summarises the UGE’s own published documentation guidance; it does not review your file. The wording of your own requerimiento governs what has to be produced and by when, the published sheets are orientative rather than exhaustive, and they reserve the right to ask for further documents.

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